Job Location Canada-British Columbia-Richmond
Job Stream Human Resources
Site Location River Rock Casino Resort
Job Type Permanent, Full-Time
Number of Positions 1
Posting Date 10-Apr-2022
Expiry Date 10-May-2022
Travel Required Not Required
Educational Requirements N/A
Languages Required English
Job Description
Under the direction of the Regional Director, Human Resources, the Senior Manager, Human Resources is responsible for being a strategic partner; providing guidance, direction and support on matters related to Human Resources Policies & Procedures, and best practices, including but not limited to Recruitment, Performance Management, Workforce Planning, Compliance, Health, Safety & Wellness, Team Member and Labour Relations, Team Engagement & Retention, Rewards & Recognition, Respectful Workplace & Diversity, Organizational Development & Training and Change Management.
Key Accountabilities:
- Provides leadership, direction and mentoring to the Human Resource department at the site level; develops performance objectives and delivers performance evaluations for direct reports
- Implements programs, policies and procedures developed by Shared Services HR
- Develops annual HR budget in addition to monitoring, updating and reporting any budget variances
- Provides HR support to site managers and team members; provides guidance on conflict resolution, performance management, career development and succession planning
- Identifies internal and external employment issues and trends; recommends improvements, efficiencies and training opportunities; assists with training implementations and deliveries
- Oversees programs such as recruitment, orientation, training, attendance, health & safety, progressive discipline, etc., at the site level
- Develops and implements HR strategic plans as directed; ensures site operations align with corporate objectives
- Acts as a resource and ambassador for change management initiatives to drive a faster adoption for the change
- Conducts or assists in confidential workplace investigations
- Oversees ability management
- Resolves issues as they are escalated
- Liaises and communicates effectively with all appropriate operational departments
- Develops and cultivates strong working relationships with all stakeholders: guests, ownership, team members, vendors and regulators
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Performs other duties as required
Education and Qualification Requirements:
- Post-Secondary Education in Human Resources Management (Diploma/Degree in HR) or an equivalency of work experience of at least five years in a Human Resources Management position. A combination of education/experience may be considered if it directly relates to this position
- Charted Professional Human Resources (CPHR) designation is considered an asset
- 1+ years of union experience
- Ability to exceed internal and external guest expectations through leading by example and by providing timely, effective and service oriented support and service to operation managers
- A track-record of effective human resources guest service to a number of departments with competing needs, and providing sound advice on sensitive matters
- Ability to maintain confidentiality; mediation and conflict management/resolution experience is required
- Superior ability to communicate effectively, both written and verbally
- Proven ability to analyze problems, identify key information and issues, interpret data and determine implications, provide recommendations, and effectively resolve issues
- Computer literacy in all applications of MS Office and HRIS experience required (JD Edwards preferred)
- Active affiliation with appropriate Human Resources networks and organizations and ongoing community involvement.
- Collaborative (solicits input to improve/enhance strategy and development)
- Candidates must be ready and willing to work a flexible schedule. The hours of work will be based on guest and business needs
- The ability to successfully pass a criminal record and credit check through the Gaming Policy and Enforcement Branch