West Creek Farms is seeking a Customer Service/Administrator for a long-term full-time position.
West Creek Farms is a custom soil blender servicing greenhouse, nurseries and the landscape industry in the Lower Mainland, Vancouver Island and Washington. West Creek Farms prides itself on quality and customer service.
We are looking for a friendly, customer focused, motivated individual with a desire to learn who can work independently as well as enjoy working with our diverse team. The job requires an organized and detailed individual who can work in a fast-paced environment.
Strong computers skills are a must, but we can train for the programs we use (Excel, QuickBooks, Outlook etc.)
1-2 years' experience in a similar field would be beneficial, but we are willing to train the right individual.
Main Duties include:
· Answering the phone and responding to requests for service and/or information
· Taking telephone/email orders from existing customers
· Servicing walk in customers (COVID precautions in place)
· Invoicing, Ace Portal and US documentation, freight manifests
· Maintaining office inventory
· Ensuring office space is welcoming and well maintained
Qualifications:
· Able to use Microsoft Word and Excel
· Ability to use QuickBooks an asset
· 1-2 years' experience in customer service an asset
General hours are Monday to Friday 7:00 to 3:30 with some overtime in peak season.
Own transportation is required as we are not on a bus route.
We offer:
· Competitive wages
· Health Benefits after 3 months
· Opportunity to expand education
· A fun, fast paced workplace
· A diverse team
Job Types: Full-time, Permanent
Salary: From $52,000.00 per year
Additional pay:
- Overtime pay
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care
Schedule:
- Monday to Friday
Education:
- Secondary School (preferred)
Experience:
- customer service: 1 year (preferred)