Job Location Canada-British Columbia-Richmond
Job Stream Security and Surveillance
Site Location River Rock Casino Resort
Job Type Permanent, Full-Time
Number of Positions 1
Posting Date 14-Mar-2022
Expiry Date 13-Apr-2022
Travel Required Not Required
Educational Requirements N/A
Languages Required English
Job Description
River Rock Casino Resort is recruiting for a qualified individual to fill the role of Surveillance Operator. This position is responsible for the monitoring of all areas of the casino property and maintaining documentation. You will be working together with a team and will be required to write and generate reports.
The Successful candidate will be responsible for, but not limited to the following:
- Monitoring, documenting and reporting violations regarding large cash/cash equivalent transactions, exclude and self-excluded guests and unauthorized access
- Maintaining logs, preparing daily reports; storing records for evidence purposes
- Monitoring and documenting and reporting on the condition of surveillance facilities and equipment
- Performing preventive maintenance on equipment
- Performs other duties as assigned or directed
The Successful candidates will demonstrate the following qualifications:
- Gaming knowledge an asset
- Strong written and verbal communication skills
- Keen eye for detail, with the ability to focus on monitors for long periods of time
- Possess a high level of honesty and integrity
- Adherence to high standards, methods and procedures
- Computer proficiency
- Background experience in Criminology an asset
- Ability to work in a team environment
- Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
- A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests
- A willingness to learn, develop and achieve new skills for personal and professional development
- Live GCGC's Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship
- A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence
Candidates must be ready and willing to work a flexible schedule, including graveyards, weekends and holidays. The hours of work will be based on operational and business needs.
Please Note: Great Canadian Gaming Corporation encourages all applicants to be fully vaccinated with the COVID-19 Vaccine. Proof of vaccination is required for entry into our company premises unless an exemption is required by law. Proof of full vaccination or undertaking rapid testing twice a week is a condition of employment for successful candidates. Great Canadian Gaming Corporation may update its COVID-19 Vaccination Policy at any time in its sole discretion.