Tasks & responsibilities
- Inbound Customer Calls on Sales and Support Enquiries.
- Help Customers to follow up on tracking their order deliveries.
- Deal with Customer Email enquiries.
- Understand the customer's needs and able to assist them in a good phone manners.
- Support other administrative tasks.
- Coordinating with various internal teams and Warehouses
- Other Ad-hoc tasks as required.
Qualifications & experience
- Have previous Retail or Customer Service experiences
- Excellent verbal and written communication skills
- A Great problem solver
- competent in computer skills and have basic technology knowledge
- Great team player
- Willing to learn and improve with the company
- Experience in E-commerce Company is a plus but not necessary
Benefits
- Mon-Fri office hours
- Great location (walking distance from train station in inner west)
- We are a growing business. Get different opportunities and progress within the company.
- Product discounts
- Train by our experienced Customer Service Supervisors
Job Type: Full-time
Salary: $18.00-$24.00 per hour
Additional pay:
- Bonus pay
- Overtime pay
Benefits:
- Paid time off
- Vision care
- Work from home
Schedule:
- Monday to Friday
Education:
- Secondary School (preferred)
Experience:
- customer service: 1 year (preferred)
Company:STRIDELocation:Remote in Surrey BC CAJob Types:Full TimePost Date:March 15, 2022Valid Through:April 15, 2022Est. Salary:USD 50,501 - 61,501 / YEAR