Job Title:Operations Supervisor
Status:Full Time, permanent (The role will require flexibility in shift times, as interaction with night cleaning crew will also be required.)
Location:British Columbia
About the Role:
Working with the Director of Operations, Retail, and the retail team, this role is key in executing the current contract obligations for the retail portfolio in BC and, on occasion, other provinces or territories.
Key Responsibilities:
The Operational Supervisor will require flexibility in shift times, as interaction with night cleaning crews will also be required. Must be willing to work overnight shift (11 pm – 7 am) from time to time to provide training or conduct inspections.
Preferred Qualifications:
Alpine has grown to become one of Canada's leading janitorial and building maintenance service providers to over 2000 distinct facilities across Canada. Our commitment to excellence and passion to serve sets us apart. With a history spanning over 37 years, Alpine has been at the forefront of various innovative industry approaches and concepts. Alpine's brand promise of "Reflecting Excellence" distinguish it from others. We aspire to always be the best, by delivering on our promises, exceeding our client's and employee's expectations.
#HP
We are an equal opportunity employer and welcome applications for all who are eligible to apply. We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued and respected. Due to the nature of our services, some of our positions require a security clearance and/or a criminal and credit check. If you are a successful candidate, you may be asked to consent to a background check and security clearance. For positions with access to financial data or funds, your credit must be in good standing. Eligibility to Work in Canada: It's important that you are legally eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.
Status:Full Time, permanent (The role will require flexibility in shift times, as interaction with night cleaning crew will also be required.)
Location:British Columbia
About the Role:
Working with the Director of Operations, Retail, and the retail team, this role is key in executing the current contract obligations for the retail portfolio in BC and, on occasion, other provinces or territories.
Key Responsibilities:
- Subcontractor Management
- Participates in the hiring, training, and supervision of subcontractors and their activities
- Ensures that subcontractors are compliant with requirements such as security clearances, GST, business licensing, WCB, liability insurance, etc
- Ensures that Alpine standards are adhered to through subcontractor work
- Conducts periodic audits or site inspections to ensure that work is completed as required
- Client Relations Management
- Liaises with clients to ensure that performance standards are met and complaints are addressed
- Participates in same-site growth (additional services, additional square footage, additional fees)
- Contributes to new growth initiatives, including bids
- Expense Management
- Oversees or coordinates equipment repairs
- Ensures subcontractor hours are in line with budget
The Operational Supervisor will require flexibility in shift times, as interaction with night cleaning crews will also be required. Must be willing to work overnight shift (11 pm – 7 am) from time to time to provide training or conduct inspections.
Preferred Qualifications:
- Supervisory experience in a fast paced environment dealing with a very diverse work force
- Excellent client relationship skills
- Proficiency in using Microsoft Word, Excel, and other programs to produce reports and trends and results for the account
- Excellent communications and change management skills
- Ability to travel on an active schedule as well being available for any immediate issues that may arise
- Ability to identify positive and negative trends and apply problem-solving skills to resolve issues
- Janitorial experience in the grocery industry (stripping , waxing, equipment use, scheduling etc. )
- Professional approach to the client and the diverse work force in the industry
- Ability to raise concerns with the client on a professional level as well to foresee potential issues that may arise based on conditions and unforeseen events
- Confidence to speak up and push back diplomatically and respectfully
- Ability to grow sales by identifying adjacent or growth opportunities
- Strong emotional intelligence
- Opportunities for career progression & development
- A competitive salary & benefits program
Alpine has grown to become one of Canada's leading janitorial and building maintenance service providers to over 2000 distinct facilities across Canada. Our commitment to excellence and passion to serve sets us apart. With a history spanning over 37 years, Alpine has been at the forefront of various innovative industry approaches and concepts. Alpine's brand promise of "Reflecting Excellence" distinguish it from others. We aspire to always be the best, by delivering on our promises, exceeding our client's and employee's expectations.
#HP
We are an equal opportunity employer and welcome applications for all who are eligible to apply. We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued and respected. Due to the nature of our services, some of our positions require a security clearance and/or a criminal and credit check. If you are a successful candidate, you may be asked to consent to a background check and security clearance. For positions with access to financial data or funds, your credit must be in good standing. Eligibility to Work in Canada: It's important that you are legally eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.
Company:Alpine Building MaintenanceLocation:Surrey BC CAJob Types:Full TimePost Date:March 18, 2022Valid Through:April 18, 2022Est. Salary:USD 13.75 / HOUR