Specific Skills
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide business systems, network and Internet support to users in response to identified difficulties
Personal Suitability
- Team player
- Excellent oral communication
- Excellent written communication
Company:Journey West Logistics Inc.Location:Richmond - British Columbia - CanadaJob Types:Full TimePost Date:February 13, 2022Valid Through:March 13, 2022